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Cathedral Medical Group
Cawley Road, Chichester, West Sussex PO19 1XT
Telephone: 01243 813 450

Fax: 01243 813 474

Aesthetics: 01243 813457

Self Care Newsletter

Self care is all about looking after yourself. Please see this newletter for lots of really useful advice as well as some signposting to great free programmes for people with long term conditions. Self Care


Self Care


Common health complaints, such as coughs, colds and headaches, account for one out of every five GP appointments in England. Many of these can be treated quicker and just as effectively at home using self care, advice from your pharmacist and over-the-counter medicines bought from pharmacies or supermarkets.


Below are the top 10 conditions, listed in decreasing order, that account for 75% of GP consultations for minor ailments.


  • Back pain 
  • Dermatitis
  • Heartburn and indigestion
  • Nasal congestion
  • Constipation
  • Migraines
  • Coughs
  • Acne
  • Sprains and strains
  • Headaches

Please click here for more information on how you may be able to treat the above at home.




You can now self-refer for NHS physiotherapy. Please see below Physio Direct Leaflet information you can also pick up a leaflet from the front desk in surgery. 



Sussex Community NHS Trust Physiotherapy Service wants to make it easier for patients to get advice from a Physiotherapist. Previously you would need to see you GP before you could be referred for Physiotherapy. 


However, we are trying a new approach whereby you can contact a Physiotherapist on the telephone number shown at the end of this leaflet. This new service is called PHYSIO DIRECT.


How does it work?

If you have a back, neck, joint or general muscle problem you can contact a Physiotherapist on the telephone number provided at the end of this leaflet.


Once you have made contact with the Physiotherapist you will be asked some questions that will help the Physiotherapist and you make a decision on how best to manage your problem.


What will I be asked?

The Physiotherapist will ask you some questions, such as how long have you had the problem? What might have caused it? What makes it worse? Does anything make it easier? are you taking any medication? These are just some of the questions that will be asked. This will help the Physiotherapist gain a picture of your problem.


What happens next?

These are several options that can be followed:


  1.  The Physiotherapist may give you advice over the phone, this may then be followed up with information being sent to you in the post or by email. Both of you may agree a date to ring back to discuss your progress.
  2. The Physiotherapist may decide the best way to deal with your problem is to see a Physiotherapist. An appointment will then be arranged. 
  3. The Physiotherapist may decide that physiotherapy is not appropriate for your problem and, if necessary, you may be advised to make an appointment to see your GP.

When the Physiotherapist discharges you we would like you to complete a questionnaire to help us decide how helpful this service has been for you. This will be sent to you in the post with a stamped addressed envelope for you to return to us. This questionnaire will be anonymous.


How can you access this service? 

The Telephone number is:


01243 623542


Please call to leave a message. We aim to return your call within 7-10 working days. When leaving a message please ensure you provide the following information:


  • Name 
  • NHS number/Hospital number/Date of birth
  • Address
  • Preferred treatment location
  • Telephone number and best times to call back if required



Who can use this service?

Physio Direct is NOT appropriate for the following patients:


  • Under 16 years of age 
  • Those suffering from multiple or complex musculoskeletal conditions
  • Those with complex medical histories
  • pregnant women 
  • Those with poor grasp of the English language
  • Those who have learning difficulties
  • Those who have hearing difficulties 
  • Those who are housebound

If you are in any of the above categories, please ask you GP to make a written referral instead.


Physio Direct 

01243 623542


Time to Talk 

Time to talk is a friendly and approachable service offering therapies to people who are struggling with: 

  • Stress, Worry and general anxiety 
  • Depression
  • Panic Attacks and Agoraphobia 
  • Phobias 
  • Social Anxiety 
  • Obsessive compulsive disorder (OCD)
  • Post-Traumatic Stress Disorder 
  • Health anxiety 
  • Post Natal Depression 
  • Low Self Esteem or Low Confidence 
  • Relationship difficulties
  • Bereavement and Reactions to Loss

If you are registered with a GP in West Sussex, you can call Time to Talk directly to book an assessment. Call 01273 265967 between 9am and 5pm.


Or if you prefer you can talk to your GP who can refer you to Time to Talk. 


If you are at risk of harming yourself or need urgent help Time to Talk is not a crisis service. Therefore:

  • Contact your GP immediately 
  • Go to A&E - in an emergency, or outside office hours.
  • Call The Samaritans 24 hours a day on 116123

Or call Sussex Mental Health Line on 0300 5000 101 if you live in West Sussex you can call 24/7.


Self Help Leaflets (click on the link to view the leaflet)


The Common Cold


Sore Throat

Middle Ear Infection

Acute Sinusitis 

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