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Cathedral Medical Group
Cawley Road, Chichester, West Sussex PO19 1XT
Telephone: 01243 813 450

Fax: 01243 813 474

Aesthetics: 01243 813457

Self care Newsletter

Please see Alternative to seeing a Gp for lots of useful information, as well as the Chichester Alliance of Practices - CHamp  - newsletter about self care.

Elecronic Prescription Service (EPS)

Electronic Prescription Service

Once you have signed up to electronic prescription service, your medication can  be collected directly from your chosen pharmacy without having to pick the prescription up from the surgery first. Controlled medication still requires a physical prescription - but this does not stop other medication going to your chosen pharmacy. Please contact your local pharmacy or ask at reception.


Dispensary Closures AUGUST

Dispensary Closures - AUGUST

Owing to extraordinary circumstances, we will be closing the Dispensary on Wednesday 16th August at 1pm. We will re-open Thursday morning.  From Tuesday 8th August until late September we will be closing the dispensary for an hour from 1pm - 2pm. Apologies for any inconvenience this causes.

Information & Communication Needs

Information or Communication Needs

Please let us know if you have any information or communication needs and how we can meet those needs - Thank you.

Ear Irrigation Clinics

Ear Irrigation

Cathedral Medical Group has been forced to look at the services it provides and prioritise them in order of clinical necessity. This means changes for people requesting ear irrigation (ear syringing) - please see "Clinics and Services" tab for further information we will have another update for you in May 2018.

CQC Updated report June 2017

We have received our updated report, having undertaken the three things they wished us to address as required.


Fridge locks

DRB checks on two staff

Scripts in dispensary signed before medication issued to patients


Cathedral Medical Group were also keen to highlight the implementation of other suggested areas that we believed we could improve on. CQC were very pleased that we are always striving to improve the service and procedures we have in place to deliver the best patient care. 


Report in documents

Practice Training afternoon - closure dates

We will be closed for training on:-


 July 13th 12 noon - 17:30pm re-open at 17:30

 October 10th 12.00 noon  - until 18:30 then OOH cover until re-open 08.00 11th October


During 2018


28th February 12:00  - until 18:30 then OOH cover until re-open 08.00 1st March


28th March 12:00 - until 17:30 re-open at 17:30


Mobile Numbers

Please remember to update us about any chagnes to your telephone numbers


We have undertaken a review of the mostly bookable on the day Gp appointment system with both patients and the whole of the Practice team. Over two thirds of patients preferred the booked appointments on the day system, although concerns were raised by those who would prefer advance booking. Audits also showed that the Duty Doctor and Minor illness appointments were not best utilised and that medically urgent problems were being seen in routine Doctor Appointments, reducing the amount of routine appointments for patients to book.


With the list size growing and demand increasing, the Partners have agreed the following to make the best use of the system.


The existing system will remain but with some changes.


From Monday 6th June staff will do their best to guide patients to the most appropriate appointment, depending whether your issue is " medically urgent " or " non medically urgent " by asking you some questions about the nature of your problem. The staff are following the Partners instructions, please support them.


The Practice will increase the amount of bookable in advance routine appointments, which can be booked in person, on line or by phone. The Doctors have advised too on when its best to see the same Doctor wherever possible and when its less important to do so. We will be updating our appointments leaflet in due course and the information will be in the Newsletter too. Information is on our “Hot Topics” notice board now.


We are currently looking at how and when we release appointments, with a view to ending the second release of appointments at 11am.


The early morning and late clinics (for those who find it difficult to come in during normal surgery hours) are still pre-bookable. All of the Partners undertake these clinics.


We hope that this will allow better access for all.

Electronic Prescription Service (EPS)

Cathedral Medical Group are now LIVE with The Electronic Prescription Service (EPS) please click here to find out more.

Sharing home readings of B/Ps

If you have been advised to undertake home readings of your Blood pressure, please do remember to share these with us, by email or by letter every six months. Thanks.

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