Online Services
As part of our commitment to supporting your care, we offer online access to your GP health records through the NHS App. From the point you register with us, you will be able to view new information added to your record, including appointment notes, test results, and letters. This can help you better manage your health and prepare for consultations.
Please note the following important information:
- You may see new information as soon as it is added to your record, which could be before a clinician has had the opportunity to discuss it with you.
- Your health records are confidential. Please ensure your NHS App login details are kept secure.
- If you have any concerns about online access, or feel that viewing your records may impact your wellbeing, please contact the practice to discuss this.
- If you would like access to your historic records (information recorded before your registration date), this can be requested separately using a request form.
Confidentiality and Security
Information sent via Online Services is encrypted. This means that messages you send cannot be intercepted or read by others and only you and the practice are able to see your personal information.
Personal information belonging to patients who do not request an Online Service account will not be accessible over the internet. We will only enable the internet access facilities provided through Online Services if you request us to do so, allowing you secure access to your medication and your appointment details. Your other medical information will not be accessible. If you change your mind, you can ask for your Online Services account to be deactivated at any time.