Requests for repeat prescriptions are not taken over the telephone, for medico-legal reasons, as errors can occur in verbal communication.
You can request your medication via the link below, by using the NHS app or signing into Systmonline.
Contact us about your request – Accurx Patient Portal
- Please allow three working days (72 hours) for your prescription to be processed.
Prescriptions
Login to SystmOnline to order repeat prescriptions and access information you may need.
Either deliver or post your prescription form to the surgery. For the convenience of those patients who would like to deliver their repeat prescription requests during surgery opening times, we have provided a post box in reception. To avoid having to queue please post your repeat prescription requests in this box.
If you have any medication queries and are not sure whether you need to speak to a GP please call the surgery on 01243 813450 and choose option 2 to speak to the dispensary team.
1 - Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Use this link for more information. We also have a video explanation for patients, use this link to view the video.
2 - Prescription Charges
Patients in the following categories are automatically exempt from any prescription charges: Children under 16 years, under 19 years and in full-time education, and all patients over 60 years of age.
3 - Season Tickets
It is sometimes worthwhile to buy a season ticket for pre-payment of prescription charges. You should speak to the dispenser or your Pharmacist about this service. A prescription charge is £9.90 per item. Season tickets are available for three months and for one year. This means that if you require 2 items or more on a regular basis it is definitely worth considering purchasing a season ticket for your prescription items.
Compared to the actual cost of medication, this represents excellent value.
The NHS App
Do more with the NHS App
Download the NHS App to order repeat prescriptions and access a range of other healthcare services.
Download the NHS App on the App Store Download the NHS App on the Play Store